Background of the Study
IT compliance regulations are critical for ensuring that organizations adhere to legal and ethical standards in the use of technology. For telecommunications firms, compliance involves adhering to data protection laws, cybersecurity policies, and industry-specific regulations. These frameworks help safeguard customer data, ensure service reliability, and maintain public trust (Okoro & Ibrahim, 2024).
In Taraba State, telecommunications firms must navigate a complex regulatory environment while developing organizational policies that align with compliance requirements. This study evaluates the role of IT compliance regulations and organizational policies in ensuring operational integrity and customer trust.
Statement of the Problem
Non-compliance with IT regulations exposes telecommunications firms in Taraba State to legal risks, financial penalties, and reputational damage. However, many firms face challenges in aligning their internal policies with regulatory frameworks, often due to limited expertise, inadequate resources, and evolving compliance requirements. This study investigates the relationship between IT compliance and organizational policies in achieving regulatory adherence.
Objectives of the Study
Research Questions
Research Hypotheses
Scope and Limitations of the Study
The study focuses on telecommunications firms in Taraba State operating between 2023 and 2025. Limitations include potential resistance from firms in disclosing compliance data and variations in regulatory interpretations.
Definitions of Terms
IT Compliance Regulations: Legal and industry standards governing the use of technology.
Organizational Policies: Internal guidelines that govern organizational operations and decision-making.
Telecommunications Firms: Companies providing communication services such as mobile and internet connectivity.
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